Training Tools, Tips & Resources

Training resources blog by Corexcel. Your connection to everything related to training.

My husband and I recently welcomed a beautiful little girl into the world. I had no idea how many toys and gadgets there are to help promote infant development!

While our focus as parents is to stimulate her growing mind, her goal is to have as much fun as possible. What she doesn’t know is that all of her fun is actually helping her grow!

That’s when it hit me. Although we, as adults, may not get as excited over a rattle, we still enjoy having fun. We enjoy laughing, movement and learning new, interesting things. But, seriously… where HAS all the fun and excitement gone in our learning experience?

When was the last time you really enjoyed yourself during a training session? Or, better yet, when was the last time you retained information from a boring one?

It’s true. An enjoyable training session is going to be more effective than a boring one. And, if your training program is memorable, that means that you, as the facilitator, are also memorable.

So, how exactly can we bring the fun back into adult learning?

Ice Breakers – Start off your training with some type of group activity or game, instead of your typical speech. It will set the tone for a positive, energized training experience. Don’t know where to start? Try conducting a Google Search of “Fun Adult Training Icebreakers.” There are hundreds! Pick the one that works best for your group.

Introductions – “I’m Jonelle and I love to… jump!” Have fun with introductions. Have everyone introduce themselves using letters of their name. If your group already knows one another, find an interesting way to introduce yourself to them. Skip the long, drawn out introduction and mix it up a bit. Share your hobbies and interests in addition to your experience and certifications. This can be a great way to make yourself memorable.

Make a Game out of it! – Games can be a fun, easy way to reinforce information. Whether you use a white board to play Family Feud or BINGO or create a computer game to test your group’s knowledge, try to think of other ways to test your group rather than using a traditional quiz or exam. If you’re a part of a training department, think about utilizing computer games or simulation to present information to trainees.

Group Activities – Group discussions, projects, role-play and other interactive activities can help keep the energy up in your training program. Working with a group can help the team get to know each other better and foster new ideas. If you’re hesitant about adding a lot of fun to your training, this is a safe way to go. Interactive activities can break the monotony of a lecture without straying TOO outside the box.

Know Your Audience – The most important thing to remember when creating a training program is your audience. You need to know who is making up your audience before tailoring a training program to fit their needs. Although you want your training to be memorable, you don’t want your audience to remember it for the wrong reasons! Know who your audience is – what is their DiSC® style? What are their professions and experience levels? Being familiar with your audience before they walk through the door will give you the upper hand.

These are just a few of the many ways that you can present material in a fun and effective way.

Remember: a memorable training is an effective one. Put yourself in the position of your audience. Would you enjoy your training?

 

If we only remember 10% of what we hear, why do we spend 99% of the time worrying about the words we say instead of focusing on how we say them? We’ve all heard the clever adage, “It’s not what you say, it’s how you say it.” Effective communication skills are vitally important in today’s business culture. Whether you’re coaching a team member, proposing a new product idea, or making a presentation in front of hundreds of people, the way you convey your message, present your ideas and ask for your teammates input is critical. Let’s take a look at the four main ingredients of effective communication.

Create an open environment for communication.

The foundation for good communication anywhere is an open environment to communicate. As a leader, it is your job to create this. Others must feel confident that they can share ideas and speak freely to engage others. If people hold back and feel they can’t speak their ideas, the communication of the group will be hindered and people will naturally shut down.

Sharon Schuster says, “When we have the courage to speak out – to break our silence – we inspire the rest of the ‘moderates’ in our communities to speak up and voice their views.”

The “courage” that Schuster speaks of is easy to draw from when the environment is conducive to open communication. Creating this climate is the first step!

Keep it simple.

The phrase, “simple is better,” applies to many things and it especially applies to communication. John Kotter puts it like this, “Good communication does not mean that you have to speak in perfectly formed sentences and paragraphs. It isn’t about slickness. Simple and clear go a long way.”

People only remember 10% of what they hear. Using a complex vocabulary and explaining things in a very complicated way can leave your audience bored and confused. Whether you are speaking with someone directly or a large group, you have to know your audience. Explain things in a way that they will understand. This will keep their attention, help them communicate with you, and allow them to use the ideas you are sharing and put them into action.

Non-Verbal communication.

Another key element is non-verbal communication. How we say things is extremely important. We’ve all seen the classic movie, Ferris Buehler’s Day Off, and remember the teacher calling roll saying, “Buelher…Buelher…” His mono-tone voice makes your body kick into screensaver instantly. Even though the topic might be exciting and the facts could be very interesting, his lack of body language and tone cripple any presentation.

Non-verbal communication means body language, energy level, and the presence your audience feels when you are speaking. A great communicator eliminates any visual distractions and uses his body language to keep the audience engaged and excited. Carl Buechner remarked, “They may forget what you said, but they will never forget how you made them feel.”

Listen with your ears, heart and mind.

The last and most important element to great communication is listening. We have two ears and one mouth, use them proportionately. Being an effective listener is one of the most difficult skills to master. Most of us struggle at listening because we are so focused on trying to figure out what to say next while the other person is talking. Asking the right questions and then listening effectively can provide you with all the tools to communicate the right ideas with someone. If you don’t listen to your audience you will never know what they want and you won’t know what to say to gain their interest, trust, or business.

Leaders know how to listen to their people and then provide the exact advice, recommendation or idea they need to succeed. This is what sets apart average communicators from great communicators. Author Peter Drucker says, “The most important thing in communication is to hear what is being said.”

Communication is essential to success. Like any other skill, communication takes practice and work. The great communicators have mastered this skill through experience and constant reform. Remember to allow others to be open, keep it simple, bring energy, and listen to your audience as you grow and perfect your ability to effectively communicate with those around you!

How does one become a leader? Is it something we are born with or is it a skill we develop over time? Some say, “Leaders are made, not born. “ While others argue, “Leadership is either something you have, or something you don’t have.” The leadership debate is one that continues to rage on, however most would say that leadership is a skill we can develop over time. Some naturally learn faster than others and seem to have a knack for leadership. If you want to become a leader, where do you start? What does one study or do to become a leader? 

Make the decision
The first stepEffective Leadership Blocks in becoming a leader is to decide to be a leader. This may sound trivial, but as Andrew Carnegie, creator of the steel industry and at one time the wealthiest man in the world, once said, “The starting point to all achievement in life begins in the form of a clear concise mental picture of the thing one seeks.” Leadership is not an easy position and it requires a lot of work and responsibility, but the rewards are great!

Deciding to be a leader is one of the best decisions a person can make, however it is not the easiest. Leadership must be present in all areas of your life, not just work. Being a leader means always taking the high road, doing things others won’t do because they are not convenient or easy.

Be a lifelong learner
Next, you must constantly be growing and learning as a leader. Just deciding to be a leader isn’t enough. Leaders are constantly growing, evolving, and jumping out of their comfort zone. This is most likely going to cause some controversy with people around you. Someone once said, “The only way to not be controversial is to not do anything at all.”

Leaders are controversial because they are always pushing the envelope of change. Most people will choose to remain complacent and the leader’s action towards change and growth will make them uncomfortable. It is the leader’s responsibility to blaze a new path and once this path is clear and viewed as “safe” by others then they will follow the leader. Growth is not an automatic process and as a leader, you must force yourself to constantly grow, learn and do new things.

Lead by example, it’s the only way
The most effective way to be a leader is to lead by example. Simply barking orders or telling others what to do will not make you a leader. This is the difference between a manager and a leader. The manager wishes to maintain or manage the status quo. A leader pushes forward to cause growth by doing more than anyone else he leads and setting a high expectation for his people to follow.

John Maxwell, author and leadership guru says, “If you are a leader and no one is following you, then you are just taking a walk.”

The old saying, “Don’t ever ask someone to do what you are not willing to do yourself” could not be a truer testament of what leadership means. Taking this action versus the, “Do what I say, not what I do” mentality, builds respect, trust and loyalty. People love to fight with, and for, a leader who is in the trenches and knows the fight just as they do. Providing a strong example for people to follow is just another step in the journey of becoming a great leader.

The bottom line is people want to follow someone they like, trust, and look up to. To be an effective leader you must first decide to live a life of leadership. You must continue to grow and expand into uncharted territory and always provide a strong example for others to follow.

The world needs strong leaders in schools, churches, families, companies, and organizations today more than ever. Make the decision to be a leader. You won’t regret it!