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Workplace Conflict: Constructive or Catastrophic?

September 26, 2013 Jonelle Comments off

Reducing Conflict & Improving Communication No one wants to be involved in an argument with a supervisor or co-worker, especially on public display. But a recent survey by Fierce, Inc. showed that 30% of the 1,000 professionals surveyed conflict with co-workers or supervisors at least once a month. While a peaceful disagreement may bring up […]

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American Express: 9 Surefire Ways to Destroy Employee Morale

January 3, 2012 Jonelle Comments off

American Express Open Forum – December 28, 2011 There’s more to being a boss than just telling people what to do. It’s about building a rapport and fostering a real relationship with your employees, so that you trust each other and can get things done. Unfortunately, many managers don’t care about their employees’ morale, and […]

Meet Pete: Conflict Resolution and the C Style

August 22, 2011 Jonelle Comments off

Pete’s constructive criticism didn’t seem to go over too well with Marsha. In their recent confrontation, Marsha felt like she was being attacked by Pete. When Marsha accused him of this, Pete rebutted, “I was merely informing Marsha that her idea needs much more fine tuning before being presented to the rest of the group.” […]

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Workplace Conflict: Constructive or Catastrophic?

American Express: 9 Surefire Ways to Destroy Employee Morale