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In case you missed it… here are our top 5 blog posts of 2011! Here’s to another year of professional training, employee assessments & continuing education! Who’s Afraid of the Big, Bad Boss? Have you ever heard of the saying, “You don’t quit your job; you quit your boss”? It’s certainly true. Bad management can […]

Pete’s constructive criticism didn’t seem to go over too well with Marsha. In their recent confrontation, Marsha felt like she was being attacked by Pete.  When Marsha accused him of this, Pete rebutted, “I was merely informing Marsha that her idea needs much more fine tuning before being presented to the rest of the group.” […]

April quietly watched as the confrontation with Marsha and Jeff grew louder and more intense. Each time Marsha and Jeffrey raised their voice, April became even more uncomfortable, slipping deeper into her conference room chair.  April was so quiet, in fact, that Steve did not realize she was in the room until after the argument. […]