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In case you missed it… here are our top 5 blog posts of 2011! Here’s to another year of professional training, employee assessments & continuing education! Who’s Afraid of the Big, Bad Boss? Have you ever heard of the saying, “You don’t quit your job; you quit your boss”? It’s certainly true. Bad management can […]

April quietly watched as the confrontation with Marsha and Jeff grew louder and more intense. Each time Marsha and Jeffrey raised their voice, April became even more uncomfortable, slipping deeper into her conference room chair.  April was so quiet, in fact, that Steve did not realize she was in the room until after the argument. […]

SCENE It’s a busy Wednesday afternoon at ABC Technology, Inc. a mid-sized software and IT company based in Philadelphia, PA. STEVE, a quiet, yet successful Sales Manager, is walking down a long hallway to the coffee station when he overhears a shouting match going on between two of his employees. He finds them and the […]