If we only remember 10% of what we hear, why do we spend 99% of the time worrying about the words we say instead of focusing on how we say them? We’ve all heard the clever adage, “It’s not what you say, it’s how you say it.” Effective communication skills are vitally important in today’s […]
52% of US companies report difficulty filling jobs. 47% of employers blame prospects’ lack of “hard” job skills or technical skills. 35% of companies cite candidates’ lack of experience. 28% of companies are increasing staff training and development. Source: Manpower Group (Wall Street Journal, October 24, 2011): Everybody’s heard the complaints about recruiting lately. Even […]